Return policy
CUSTOMER SATISFACTION IS OUR TOP PRIORITY
We strive to provide you with an excellent shopping experience.
WE REFUND ITEMS THAT HAVE BEEN CORRECTLY RETURNED TO US
If you are not completely satisfied with your purchase, we give you the option to return the goods within 30 calendar days of receipt.
All items must be returned sealed in their original packaging, unopened, unused, undamaged (if applicable) and suitable for resale.
HOW TO CANCEL A PURCHASE IMMEDIATELY
We do not charge your credit card until after your item is shipped from our warehouse. If you want to cancel an order before this happens, please contact our customer service immediately and we will try to stop the package before it is shipped. We usually ship on the same day.
REIMBURSEMENT PROCESS
Once your return has been received and verified, our customer service team will contact you to let you know that we have received your return in good order. We will also inform you if your refund has been approved or rejected. If approved, your refund will be processed and a credit to your credit card or original payment method will be automatically executed within a few days.
Return address:
GLP Control
Energieweg 41
2404 HE Alphen aan den Rijn
The Netherlands